20-04-2020 08:38 PM - edited 20-04-2020 11:10 PM
I'd had my router set up for about a year now. In that time, I've changed my e-mail and have completely forgotten my password. How do I get my information back?
04-05-2020 09:31 PM
Hi! The router is actually completely separate from your user centre account. If you've forgotten the router's admin password or the WiFi password, you can simply restore the router back to factory defaults. To do that, press on its "reset" button behind it, and hold it down for 30 secs.