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Forgot password of an old account

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rglenen
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Forgot password of an old account

Hi,

 

I'm trying to login to my old Videotron webmail but need to reset the password. To do that, I need to login to Customer Center. But when putting "Forgot password" it tells me that it's going to send an email to my Videotron webmail which I'm trying to reset in the first place.

 

What can I do to solve this issue?

1 REPLY 1
CedrikS
Moderator - Solution Expert

Good morning rglenen. We strongly suggest you reach our technical support by phone so a reset can be done securely: 1-877-380-2611. Thank you!

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