Discussion de forum
Résolu
why can't we still receive paper invoice by mail
My 92 year old mother-in-law, who has been a customer of Videotron for 40 years was told today that she will no longer be receiving her invoice my mail, and that she needs to provide an email address in order to receive her bill. She doesn't have email, she went to Videotron today to explain. She came away with the impression that no email address-no TV. Now this 92 year old woman is panicking. Has anyone heard of such nonsense? To threaten to cut off her TV if they don't receive an email address from her? Videotron are greedy bullies. Charge the poor woman the cost of a stamp and mail her her invoice....call it the "grandmother" clause.
Hi Carolt,
We are sorry to hear this. We can confirm that there is no obligation to subscribe to the online billing. It is true that we are trying to transfer all of our communications electronically, but it isn't an obligation. Your mother-in-law should be able to keep her paper bill.
Don't hesitate to contact our Customer service for more information!
Thanks
6 Réponses
Hi Carolt,
We are sorry to hear this. We can confirm that there is no obligation to subscribe to the online billing. It is true that we are trying to transfer all of our communications electronically, but it isn't an obligation. Your mother-in-law should be able to keep her paper bill.
Don't hesitate to contact our Customer service for more information!
ThanksHello,
is it possible to receive paper bills as well as to have an access to online ones?
I take care of my parents Videotron account but they still would like to control the situation and have paper bills handy for "just in case".
In the account options I see "You are signed up for online billing." but I can not modify this.
Thanks!
I understand your concern about receiving paper invoices, as many companies are shifting towards digital statements to streamline processes. For those managing financial agreements, having the right resources can make a big difference. Tools like the Cap Rate Calculator can simplify complex rate adjustments and provide clarity in decision-making. Adopting such solutions often helps reduce confusion and ensures better financial planning.
I get your concern—many people still prefer traditional paper invoices for easier record-keeping. While some institutions have shifted to digital formats, it often helps to understand how records are being maintained overall. For instance, if you ever need detailed insights into https://maine-court-records.us , there are resources online that provide better clarity on documentation processes. This way, you can stay informed whether you receive invoices by mail or electronically.
I understand your concern about still wanting paper invoices, as many people find them more reliable than digital versions. Sometimes adapting to changes can feel inconvenient, but exploring alternatives can make things easier. For example, checking out <a href="https://wordlero.vercel.app/">Wordle RO tips</a> can be a refreshing way to enjoy simple activities while adjusting to modern options. Finding small ways to balance both traditional and new approaches often helps.
I get why this feels frustrating some people still prefer traditional mail because it’s easier to track and file. Companies are pushing digital options, but it doesn’t always work for everyone. While digging into similar issues, I came across Spokane judicial access and noticed how many services are shifting toward online systems. Hopefully more providers will keep a hybrid option so people can choose what works best.
