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[sunshine2]

I am trying to change my channel selection by my TV, but dont know my pin number, do i need one to continue with changing my channels

[sacxc]

Hello @sunshine2

You must contact customer service to reset the PIN.

[Kira]

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@sacxc wrote:

Hello @sunshine2

You must contact customer service to reset the PIN.

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Or rather technical support.

[Jean-OlivierD · Accepted solution]

Hello,

Kira and SacXC are both right! Both customer service and technical support representatives will be able to assist you in changing the PIN number of your terminals. Don't hesitate to contact us, it will be a pleasure for us to help you!

http://www.videotron.com/residential/contact-us

Thanks for your input and have a great day!

-Jean-Olivier

[Anonyme]

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@sunshine2 wrote:

I am trying to change my channel selection by my TV, but dont know my pin number, do i need one to continue with changing my channels

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I believe the default PIN is "0000".