03-07-2018 08:45 PM - edited 03-07-2018 09:05 PM
I am trying to change my channel selection by my TV, but dont know my pin number, do i need one to continue with changing my channels
Solved! Go to Solution.
05-07-2018 03:08 PM
@sacxc wrote:Hello @sunshine2
You must contact customer service to reset the PIN.
Or rather technical support.
05-07-2018 03:29 PM
Hello,
Kira and SacXC are both right! Both customer service and technical support representatives will be able to assist you in changing the PIN number of your terminals. Don't hesitate to contact us, it will be a pleasure for us to help you!
http://www.videotron.com/residential/contact-us
Thanks for your input and have a great day!
-Jean-Olivier
09-07-2018 03:41 PM
@sunshine2 wrote:I am trying to change my channel selection by my TV, but dont know my pin number, do i need one to continue with changing my channels
I believe the default PIN is "0000".