Discussion de forum

Avatar de sunshine2
sunshine2
Initiate
07-04-2018

Changing Channels with my TV but don't know my pin number

I am trying to change my channel selection by my TV, but dont know my pin number, do i need one to continue with changing my channels

  • Hello,

     

    Kira and SacXC are both right! Both customer service and technical support representatives will be able to assist you in changing the PIN number of your terminals. Don't hesitate to contact us, it will be a pleasure for us to help you!

     

    http://www.videotron.com/residential/contact-us

     

    Thanks for your input and have a great day!

     

    -Jean-Olivier

    • Avatar de Kira
      Kira
      Super utilisateur

      sacxc wrote:

      Hello sunshine2

      You must contact customer service to reset the PIN.


      Or rather technical support.

      • Avatar de Jean-OlivierD
        Jean-OlivierD
        Moderator - Solution Expert

        Hello,

         

        Kira and SacXC are both right! Both customer service and technical support representatives will be able to assist you in changing the PIN number of your terminals. Don't hesitate to contact us, it will be a pleasure for us to help you!

         

        http://www.videotron.com/residential/contact-us

         

        Thanks for your input and have a great day!

         

        -Jean-Olivier

  • Avatar de Anonyme
    Anonyme

    sunshine2 wrote:

    I am trying to change my channel selection by my TV, but dont know my pin number, do i need one to continue with changing my channels


    I believe the default PIN is "0000".