Forum Discussion

sunshine2's avatar
sunshine2
Initiate
07-04-2018

Changing Channels with my TV but don't know my pin number

I am trying to change my channel selection by my TV, but dont know my pin number, do i need one to continue with changing my channels
Customer Centre
  • Jean-OlivierD's avatar
    Jean-OlivierD
    07-05-2018

    Hello,

     

    Kira and SacXC are both right! Both customer service and technical support representatives will be able to assist you in changing the PIN number of your terminals. Don't hesitate to contact us, it will be a pleasure for us to help you!

     

    http://www.videotron.com/residential/contact-us

     

    Thanks for your input and have a great day!

     

    -Jean-Olivier

Kira's avatar
Kira
Super utilisateur
07-05-2018
sacxc wrote:

Hello sunshine2

You must contact customer service to reset the PIN.

Or rather technical support.

Jean-OlivierD's avatar
Jean-OlivierD
Moderator - Solution Expert
07-05-2018

Hello,

 

Kira and SacXC are both right! Both customer service and technical support representatives will be able to assist you in changing the PIN number of your terminals. Don't hesitate to contact us, it will be a pleasure for us to help you!

 

http://www.videotron.com/residential/contact-us

 

Thanks for your input and have a great day!

 

-Jean-Olivier