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Avatar de sunshine2
sunshine2
Initiate
07-04-2018
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Changing Channels with my TV but don't know my pin number

I am trying to change my channel selection by my TV, but dont know my pin number, do i need one to continue with changing my channels
Avatar de Kira
Kira
Super utilisateur
07-05-2018
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sacxc wrote:

Hello sunshine2

You must contact customer service to reset the PIN.

Or rather technical support.

  • Avatar de Jean-OlivierD
    Jean-OlivierD
    Moderator - Solution Expert
    07-05-2018
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    Hello,

     

    Kira and SacXC are both right! Both customer service and technical support representatives will be able to assist you in changing the PIN number of your terminals. Don't hesitate to contact us, it will be a pleasure for us to help you!

     

    http://www.videotron.com/residential/contact-us

     

    Thanks for your input and have a great day!

     

    -Jean-Olivier