Discussion de forum
Calls from Quebecor?
I received three calls from Quebecor. I thought that it might be someone trying to sell me a newspaper subscription or, to poll me about the upcoming election so, I did not answer the call and they d...
Hi QueenE,
Those calls are not, unfortunately, from Videotron. They are indeed from the Journal de Montréal to sell you a subscription. There is alas nothing we can do about those specific calls on our end. Newspaers are allowed to call for subsription even when your number is on the CRTC's no-call list.
As for the emails, we always advise caution. Even if it seems trustworthy, it is better to go the long way through the official website than to click on email links. The exception would be when you are 100% sure that the sender is trustworthy. Official Vidéotron communications should always be from an Videotron.com address, as opposed to our customers' Videotron.ca domain.
I hope this clears things up. Thank you for making this community a lively one!
-GabV
Hi QueenE,
Those calls are not, unfortunately, from Videotron. They are indeed from the Journal de Montréal to sell you a subscription. There is alas nothing we can do about those specific calls on our end. Newspaers are allowed to call for subsription even when your number is on the CRTC's no-call list.
As for the emails, we always advise caution. Even if it seems trustworthy, it is better to go the long way through the official website than to click on email links. The exception would be when you are 100% sure that the sender is trustworthy. Official Vidéotron communications should always be from an Videotron.com address, as opposed to our customers' Videotron.ca domain.
I hope this clears things up. Thank you for making this community a lively one!
-GabV
