17-08-2018 09:00 PM
I am trying to activate my voicemail but it seems to be only in French, and I don't understand it.
Solved! Go to Solution.
19-08-2018 10:28 PM
not sure if that will do it for you... my voicemail is already activated...
I had to do this to change the language... access my voicemail
press 8 to change the language of your voicemail. for english press 1.
also, to chose the language for callers, press 9... for english press 1.
if that doesn't work, you might have to call support.
20-08-2018 12:05 PM
First of all welcome to the Videotron Community.
You will find the procedure to do the initial setup of your voicemail on our support website: http://support.videotron.com/residential/telephony/how-use-voice-mail/set-up-voicemail
Once that's done, you will be able to follow @Anonyme's instruction to switch to english.
Hope this solve your problem. Do not hesitate to get back to us with an update soon.
Your Community Manager
20-08-2018 02:03 PM
Thank you @Anonyme, this was helpful enough for me to be able to find it!
I think Videotron needs to do a better job with clearer instructions or an English menu option at the very end, as the provided url is not very helpful or accessible.
26-11-2019 02:51 PM
How do I get my mail ty
26-11-2019 02:52 PM
26-11-2019 03:13 PM