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Avatar de sdg
sdg
Initiate
09-06-2019
Résolu

Sales rep lied about additional data on plan update.

Hello,   I have been a videotron customer for nearly two years, on a BYOD plan. I have recommended videotron numerous times because of price, and good service. No longer. My current phone is nearly...
Avatar de MyriamM
MyriamM
Moderator - Solution Expert
10-06-2019

Hello sdg, 

 

We are sorry to learn about this situation.  We will contact you via private message to sort this situation. 

 

Thank you!

Avatar de sdg
sdg
Initiate
14-06-2019

This has now been resolved. The girl in complaints was very helpful. 

 

Thank you to videotron for valuing their customers.