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Avatar de Ramesh
Ramesh
Initiate
05-21-2019

cant turn off Conditional call forwarding

  • I was getting that message every time i made a call. after I treid disabling forwarding on the phone. (everything was already disabled) it turned out that it was the network providers setting. I used Aldi which uses the Telstra network and I had set the ring time from standard 15 seconds to 30 seconds and that was the que to get that conditional forwarding message. I reset that back to 15 seconds by ##004# send, and MMI reset came up with call forwarding disabled. message is gone. You might have to go to your network providers website for yours. Good luck.

  • I was getting that message every time i made a call. after I treid disabling forwarding on the phone. (everything was already disabled) it turned out that it was the network providers setting. I used Aldi which uses the Telstra network and I had set the ring time from standard 15 seconds to 30 seconds and that was the que to get that conditional forwarding message. I reset that back to 15 seconds by ##004# send, and MMI reset came up with call forwarding disabled. message is gone. You might have to go to your network providers website for yours. Good luck.

  • Avatar de CedrikS
    CedrikS
    Moderator - Solution Expert

    Hi Ramesh. We suggest you reach our technical support department and they will take a look at your mobile phone and service: < http://bit.ly/FB_Contact_Us >. Thank you!