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wifi connection with roku

aekurz
Initiate

Hello, I can get my Roku TV set up and working on Videotron data using my cellphone as a hotspot, so I know the Roku television works, but it will not connect to my Videotron wireless network (helix). The Roku detects our wireless network but will not connect. We have done all the resets etc.. the connection is not happening to the Videotron wifi (Helix). Why is this?

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