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telephone problems ( that are not videotrons fault)


I have 3 vtech wireless cordless phones on my system with no problem , I needed an extra phone for my computer desk . I bought a vteck phone old style cord attached to base , base plugs into the wall . It took me a year to realize that this phone cannot connect to locals or extensions. I am a caregiver and contact the Quebec CLSC's often All my other phones are ok but this phone gets extension or locals not in service at this time . Has anyone ever heard of this problem with older style phones ? 


Bob F.   a caregiver in Montreal


Moderator - Solution Expert
Moderator - Solution Expert

Good afternoon BobF. We strongly suggest you reach our technical support over here so they can test this phone with you:


Thaqnk you!