Discussion de forum
fawazalkaed
04-18-2019Initiate
Slow sometimes, sometimes no internet access in the other room !
Hello, I have the videotron zyxel router with the 400mbps connection, everything works near the router but when I move to the next room, the signal is weak and sometimes no access at all until I turn...
- 04-21-2019
Hi fawazalkaed. Regarding your WiFi connection, we strongly suggest you reach our technical department so they can take a look at the router: < http://bit.ly/FB_Contact_Us >. Thank you and have a good day!
fawazalkaed
04-20-2019Initiate
Same problem on either 2.4 or 5ghz, the 2.4 ghz is even slower, next room isn't far ! only 1 wall seperation and about 15 meters only, 80% of wifi strength is wasting half the 5ghz speed, same for the 2.4, should I change the router?
would the new router be easy to install ?
I understand the difference between 5ghz and 2.4 but I feel like the router is bad because sometimes I have to disconnect my device and reconnect it to get my connection back..
CedrikS
04-21-2019Moderator - Solution Expert
Hi fawazalkaed. Regarding your WiFi connection, we strongly suggest you reach our technical department so they can take a look at the router: < http://bit.ly/FB_Contact_Us >. Thank you and have a good day!