Discussion de forum
marwane1231
09-09-2020Initiate
I have smart devices (light bulb and smart plug) but it doesn't want to connect to my internet ...
I have smart devices (light bulb and smart plug) but it doesn't want to connect to my internet. I contacted the smart devices company and they gave me steps to check (like the 2.4ghz ...) I did every...
- 10-25-2020
Hi marwane1231. Regarding your Internet connection, we strongly suggest you reach our technical support by chat or by phone and they will take a look at your router: < http://bit.ly/FB_Contact_Us >. Thank you!
emmetation
12-18-2021Initiate
In the wifi settings for your gateway you can select a checkbox to use separate networks for 2.4 and 5ghz.
It's the only way it will work since a lot of basic smart devices only work on 2.4ghz. You also have to make sure your device that you use to control the devices is logged into the 2.4.