No matter what time of day I shut down my phone, it turns itself back on automatically at exactly 9:58 AM. The only way to keep the phone off is to remove the battery. There are situations where I must have the phone turned off, but I can't.There are no timers set.I have tried resetting everything to factory settings.I had the phone exchanged but the new one has the same problem. Has anyone else seen this problem and found a fix for it?Alcatel Pixi 4 4.5

Hi Basic, In that case, the best solution to fix the problem would be to contact the technical support again to get the situation escalated to the right department. You can reach them buy chat or by phone. -Alex D

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