Discussion de forum
RichGee
11-16-2024Initiate
Helix login
Foe several weeks I've been unable to login to my helix account. Different browsers, clear cache, mobile site, etc....nothing works. I can access my customer center for my mobile account, though. This message appears everytime. "Unexpected error when handling authentication request to identity provider."
- CharlesRModerator - Solution Expert
Hi there.
Could you contact our tech support so that an agent can fix this issue for you ? You can join us here :https://www.videotron.com/en/contact-us?srsltid=AfmBOoohZiL-5Fi-hyUPUqwAh7Skr70e0AOklBIfiS0cS4fIuAHtaeWL