I have explicitly opened the port range 56000:56100/udp on the Helix app and redirected it to my personal computer. When I run a port scanner available on the web, they all report that the port is closed...
Hello @Aganthor . I would advise you to contact the technical support team so that checks of your equipment and port forwarding on our side can be carried out. Escalation to the next tier may be required and this is unfortunately not possible through the forum. You can reach them 24/7 by phone at: https://videotron.com/en/contact-us. Thanks!
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