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Avatar de Tomkoooo
Tomkoooo
Initiate
08-18-2018

Voicemail in English?

I am trying to activate my voicemail but it seems to be only in French, and I don't understand it.

Suggestions?

  • Avatar de Anonyme
    Anonyme
    08-20-2018

    not sure if that will do it for you... my voicemail is already activated...

    I had to do this to change the language... access my voicemail

    press 4

    press 2

    press 8 to change the language of your voicemail. for english press 1. 

    also, to chose the language for callers, press 9... for english press 1. 

     

    if that doesn't work, you might have to call support. 

  • Avatar de Anonyme
    Anonyme

    not sure if that will do it for you... my voicemail is already activated...

    I had to do this to change the language... access my voicemail

    press 4

    press 2

    press 8 to change the language of your voicemail. for english press 1. 

    also, to chose the language for callers, press 9... for english press 1. 

     

    if that doesn't work, you might have to call support. 

    • Avatar de Tomkoooo
      Tomkoooo
      Initiate

      Thank you Anonyme, this was helpful enough for me to be able to find it!

       

      I think Videotron needs to do a better job with clearer instructions or an English menu option at the very end, as the provided url is not very helpful or accessible.

    • Avatar de VincentQ
      VincentQ
      Rédacteur Web

      Hi Tomkoooo

       

      First of all welcome to the Videotron Community. 

       

      You will find the procedure to do the initial setup of your voicemail on our support website: http://support.videotron.com/residential/telephony/how-use-voice-mail/set-up-voicemail

       

      Once that's done, you will be able to follow Anonyme's instruction to switch to english. 

       

      Hope this solve your problem. Do not hesitate to get back to us with an update soon. 

       

      Vincent Quigley

      Your Community Manager

      • Avatar de Anonyme
        Anonyme

        Canada9 wrote:

        How do I get my mail ty

         


        mail like email or voicemail?