Discussion de forum
wyhtmgm
12-01-2018Officer
Terminal frozen displaying 1057
My 4K PVR is frozen with "1057" on the display. It doesn't respond to the remote or the power button. When I unplug it and plug it in again it says "boot" for a few seconds and then shows "1057". ...
- 12-02-2018
Customer Service recognized the problem instantly. All I had to do was boot with the HDMI cable unplugged.
CedrikS
12-01-2018Moderator - Solution Expert
Hi wyhtmgm, regarding the 1057 error, we strongly suggest you reach our technical department like zadigre mentioned earlier: < http://bit.ly/FB_Contact_Us >. That way, one of our agents will be able to access your account to make a few verifications with you. Thank you!
- wyhtmgm12-02-2018Officer
Customer Service recognized the problem instantly. All I had to do was boot with the HDMI cable unplugged.