Discussion de forum
dannylam24
24-07-2024Initiate
Illico TV to Helix TV - A step backwards in some functionality
Hello, just switched to Helix from illico TV and although the Internet speeds are better, the Helix TV is not as good as illicoTv. 1. Illico TV when you were on a channel and something comes up whe...
kanedavid56
08-10-2026Initiate
I see you’ve been stuck with the Helix TV downgrade and missing Picture‑in‑Picture for over two months. That regression feels similar to when Mobile AL Services are unavailable, leaving users without basic access. Keep using the contact link they provided, ask for escalation, and request a concrete resolution timeline. If there’s no reply in a week, file a formal complaint through the provider’s consumer‑affairs channel to maintain pressure.