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wspeeckaert
10-09-2019Initiate
HELIX Terminal FORCE 5G connection
How can I force my Helix TV Terminals to remain on the 5G connection? I only have 2 terminals connected using WI-FI, all my other devices are connected using a different WI-Fi and wired connections u...
- 10-15-2019
Hi wspeeckaert! The only way you could do that would be to access 10.0.0.1 ( username: admin / password: password ) and to rename one of the WiFi networks. By having two different network names, you will be able to force your equipment on the 2.4 or 5 GHz. If needed, please reach our technical support through this link: < http://bit.ly/FB_Contact_Us >. Have a good day!
CedrikS
10-15-2019Moderator - Solution Expert
Hi wspeeckaert! The only way you could do that would be to access 10.0.0.1 ( username: admin / password: password ) and to rename one of the WiFi networks. By having two different network names, you will be able to force your equipment on the 2.4 or 5 GHz. If needed, please reach our technical support through this link: < http://bit.ly/FB_Contact_Us >. Have a good day!