Discussion de forum
Joeit87
10-12-2019Initiate
Helix - channel changing
How do I change channel without seeing channels I am not subscribed?
- 10-14-2019
You can filter the program guide to only see channels you have access to, by pressing on "guide" one more time and choosing "Free Channels". But you can't use any filters (yet!) while switching channels with the CH buttons.
mariobout
12-08-2021Initiate
CedrikS, please give us an ETA for the fix.
JulieL
12-11-2021Moderator - Solution Expert
Hi Mariobout. There is no ETA for a change in this as this works as intended; the filter only affects the guide, and not the navigation through CH+ CH-. We do take all comments and forward them to our teams for future improvements. We cannot say however if nor when this would be changed.
Thank you
-Julie