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Channel surfing with Helix A must!
Hello, I know im not the first to complain but It cant hurt to keep this alive! I contacted support at least 4 months ago regarding this issue and still , nothing has been done. How can you s...
Hi!
Unfortunately, the use of the gateway and terminals are only possible on the Helix platform through Videotron's network. The platform on which Helix is based works this way by default, but we can understand the inconvenience this behavior causes you to change channel positions. Helix, however, is intended to be a constantly evolving service and we take note of your interest in this operation as well as a built-in VPN support. We will route everything to the product team for continual improvement of the service. Thank you!
Channel surfing really does hit different with Helix A — the experience feels way more seamless and engaging. One suggestion I’d add is to keep useful resources handy, especially for quick access to public info like Knox Court Records which can save time when you need reliable details. Combining entertainment with smart browsing like this just makes the whole setup more practical. Definitely a must-try approach for anyone who likes efficiency along with convenience.
