Discussion de forum
birdbacker44
01-31-2021Initiate
can your helix tower be installed too close to your smart tv. is this an issue
Hi birdbacker44! If the Helix gateway is too close to your Helix TV box, it can cause some issues. It is preferable to have 2-3 feet between them and it should be good enough. If it's not the case though, please reach our technical support by chat or by phone for some verifications: < http://bit.ly/FB_Contact_Us >. Thank you.
- CedrikSModerator - Solution Expert
Hi birdbacker44! If the Helix gateway is too close to your Helix TV box, it can cause some issues. It is preferable to have 2-3 feet between them and it should be good enough. If it's not the case though, please reach our technical support by chat or by phone for some verifications: < http://bit.ly/FB_Contact_Us >. Thank you.