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Can you change the IP range used by the router?
I plan on installing helix in brdige mode and then just plugging in my network. I have a complex installation with static ipS. DHCP and a separate 10gbe network. All my devices are set to the range ...
The technician who installed my "White" Helix-Fi did not provide any credentials, and the password in bottom of device does not seem to work. Atleast not with "admin" or the ssid.
Would resetting my Helix help? (the handy big recessed button on its back)
Or- gee... can I install DD-WRT or Tomato on it? I suppose not... 😉
Good morning aqk,
Regarding this, a factory reset of the gateway would certainly help. Here is how:
Behind the gateway, press and hold the big white button for a full 60 seconds. The white light on top will disapear.
Let it reset for about 10-15 minutes.
Connect one computer or laptop into the gateway with a wire and go the address 10.0.0.1.
*** If it asks you to connect, enter admin as a username and put password as the password. ***
You will then have to create a WiFi network name and a WiFi password in the interface that will appear.
Finally, reconnect your devices over WiFi.
Thank you!
