Discussion de forum
JPLavigne
13-06-2025Initiate
Appli Helix TV: Appareil manquant pour casting
Suis-je le seul où lorsque je cherche à caster depuis l'application Helix TV, je ne vois pas l'ensemble des appareils qui supporte le casting de mon réseau? Dans mon cas, ma télé TCL QM7 (os android...
james589henry
16-06-2025Initiate
HelloJPLavigne,
It seems the Helix TV app may not fully recognize certain Android TV devices like the TCL QM7 or Nvidia Shield (post-update 9.1), despite proper network setup. Since casting works with other apps, the issue likely stems from Helix’s device validation—possibly tied to DRM support, firmware, or IPv6 handling. Disabling IPv6 or testing on SCORM Cloud might help isolate the cause. A Helix support inquiry could clarify their specific casting criteria. You're not alone in this—others have reported similar behavior. krogerfeedback survey
Best Regards,
James Henry