Discussion de forum
Helix 2 is getting very hot even if nobody is using internet. My UPS uptime is reduced a lot.
Helix 2 (Model:TG4482A rev 10) is getting very hot even if nobody is using internet in my house (tested bridge mode and no bridge mode). I compare with bell Hub 2000 and Helix 2 is ten times hotter! ...
I read some people complaining about the Arris TG4482A using Puma 6 or 7 chip having more issue with overheating and even random reboots. With that said it goes back to 2019-20. Comcast might have fixed the issue meanwhile does not mean the Arris is a bad device.
https://www.reddit.com/r/Comcast/comments/j3amdk/is_the_arris_xb7_better_or_worse_than_the/
