Discussion de forum
Neer
02-25-2021Officer
Borne helix perd connexion chaque nuit
J'ai helix internet et tv depuis mardi. Ca fait 2 matin qie je constate que la borne perd sa connexion a internet durant la nuit. Je dois débrancher rebrancher l'alimentation de la borne quotidienneme...
- 02-27-2021Found the issue. I had an illico decoder before helix. So my main coax cable had a splitter to feed previous gen cable modem and illicp decoder. With illico decoder removed there was an unonnected end to the splitter, imagine an opened water faucet for analogy. So i removed the 2 way splitter and put on n a barrel connector to connect the coax directly and only to the helix gateway. No connection drop since
CastanedaPaula
02-27-2021Initiate
Neer a écrit :
J'ai helix internet et tv depuis mardi. Ca fait 2 matin qie je constate que la borne perd sa connexion a internet durant la nuit. Je dois débrancher rebrancher l'alimentation de la borne quotidiennement pour rétablir internet. Helix en mode bridge j'ai un routeur perso , switch manageable et Access Point wifi ubiquity. Est ce que daitres ont ce problème?
Did you have a fix on this issue? I have the same problem with Facing same issue but no response from anyone and couldnt find this topic troubleshooting in google.
- Neer02-27-2021OfficerFound the issue. I had an illico decoder before helix. So my main coax cable had a splitter to feed previous gen cable modem and illicp decoder. With illico decoder removed there was an unonnected end to the splitter, imagine an opened water faucet for analogy. So i removed the 2 way splitter and put on n a barrel connector to connect the coax directly and only to the helix gateway. No connection drop since