Discussion de forum
Unable to verify my identity in the Chat and on Twitter
I'm unable to identify myself in the chat and on twitter. I don't know what answers you have for my account, nor is there any way for me to check them via your website. How can I verify the answers you have are correct?
Hello Mikes, sorry for the inconvenience. Our agents must have told you that if the identification is incorrect, you will have to visit one of our stores with 2 documents (proofs of ID) in order to have that information updated. Thanks for your understanding, have a nice day and a great weekend.
No, they didn't mention that but now I know.
