Forum Discussion
Wifi calling in my account
I updated my iPhone X carrier setting to Videotron 31.1. I have latest iOS 11.2.5. When I turn my wifi calling on, there is a msg showing up to contact Videotron , and it prevent me to enable it. I ch...
Before getting into wifi calling, is the VoLTE active in your phone as well as in your account?
VoWIFI is a derivative of VoLTE so if VoLTE is absent, VoWIFI will fail.
VoLTE is actived. Calls stay on LTE. I don’t know if because my plan is old plan, Videotron doesn’t want me to use this function?
Your plan should be irrelevant to the situation.
Are you connected to a wifi network when you're trying to activate it?
yes, i did. i tried everything i could do. and and technician tried everything on his end too. but it doesnt work
I really don't know at this point.
Are you even able to pull up the form where you have to enter your adress ?
