Discussion de forum
Ipse
09-23-2023Samurai
Warning! S23ultra users - the last September security update messed up the LTE modem
Long story short, after the September security update, my phone started to drain overnight 8x faster than before...I was losing 2-3% overnight, now it went to 20%. I wiped cache partition, went to g...
- 09-29-2023
Well, between Scamsung and Videotron I'm left on my own to try to solve the problem. Expected.
Kira
09-23-2023Super utilisateur
Unsure why you tagged me but i have an 23Ultra as well with said septembre patch and have not noticed this behavior.
Outside of that, asking that this gets addressed and tested is not something i can do. I'm just a forum user at this point.
Outside of that, asking that this gets addressed and tested is not something i can do. I'm just a forum user at this point.
- Ipse09-24-2023Samurai
Duh, I misinterpreted "Super utilizateur" thinking you're a Videotron mod. I'll tag CharlesR, maybe he can help.
No harm done, spread the word of you can 🙂
PS. The issue is probably related to the specific band in use in my area (Ottawa West). It does seem that the phone keeps reconnecting all night to the tower.
I could try to force it on a Partner network and see if that changes anything. Band 12 is the strongest in my area, I saw it trying 4 and 66 but at 20dBm weaker signal.
- BerengerL09-24-2023Moderator - Solution Expert
Hello Ipse, sorry about this situation. There is no need to tag moderators, we review all the forum posts.
As Kira confirmed they are not facing this issue on their device of the same brand and similar model, it looks like a specific problem on your cellphone. I have shared your feedback with the relevant team and it will be investigated. In the meantime, please feel free to contact Samsung so they can also look into it.Have a nice rest of your day.
Edit: could you please send us a PM with your phone number so we can contact you? - BerengerL09-26-2023Moderator - Solution Expert
Hello Ipse we are not able to reproduce this issue, however here is an interesting article about this:
https://www.sammobile.com/news/has-the-september-update-fixed-galaxy-s23-battery-issues-for-you/
Looks like there is a rollback, we'd recommend to contact Samsung directly in this case.
Have a nice day!
- Ipse09-26-2023Samurai
Thanks, unfortunately that article claims that September patch fixes an August patch issue...I was fine after the August patch.
I'd rather not do another factory reset (which a rollback via SmartSwitch is..) until I get some root cause identified.
I have a nasty habit of personalizing my phone and it took me many hours after the last factory reset to set it back..plus all the banking apps that need to b re-activated, etc.We're too reliant on our phones and assume nothing can go wrong...until it does 🤣