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jsgilman
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13-06-2022

So many missing features in Helix

  • We switched from Illico to Helix because Illico pricing became so ludicrous.  Videotron kept increasing their Illico pricing to push customers out of Illico and into Helix.  Unfortunately, Helix technology and features are FAR inferior to Illico. 
  • The Helix box that attaches to the TV keeps going off making watching any show practically impossible.  
  • Additionally, the scheduled on/off features on Illico are not available in Helix.
  • Additionally and very sadly, the PIP (picture in picture) feature is no longer available in Helix.
  • On Helix, it offers the ability for me to choose the sports teams I would like to see highlighted in various ways.  Unfortunately, NONE of the CFL teams are available for me to choose from.  I am happy I am able to choose teams from the NBA, NFL, NHL, and MLB, but (with no disrespect intended to anyone) I can also choose teams from Cricket, WNBA, CHL, Nascar, Soccer, NCAA basketball and football.   Allow me to repeat my point:  I can get Cricket but I cannot get CFL????