Forum Discussion
sdg
06-09-2019Initiate
Sales rep lied about additional data on plan update.
Hello, I have been a videotron customer for nearly two years, on a BYOD plan. I have recommended videotron numerous times because of price, and good service. No longer. My current phone is nearly...
- 06-10-2019
Hello sdg,
We are sorry to learn about this situation. We will contact you via private message to sort this situation.
Thank you!
MyriamM
06-10-2019Moderator - Solution Expert
Hello sdg,
We are sorry to learn about this situation. We will contact you via private message to sort this situation.
Thank you!
sdg
06-14-2019Initiate
This has now been resolved. The girl in complaints was very helpful.
Thank you to videotron for valuing their customers.