Forum Discussion
Solved
New user - Phone wont connect
Hi I got a phone subscription to videotron. Got my sim in the mail last week now im trying to get it to work in my phone I have an LG G3 and my wife has an S9 both fully unlocked and work LTE w...
- Approved
You SIM is probably not activated yet.
Call customer service... they will be able to sort this out quickly.
Thank you
So i rang them and they said that was indeed the problem and they told me they had activated it then wait 10 mins, restart my phone and it should work
I did all that, but it wont work...
And now customer service is closed...
Very annoying
Technical support is still opened.
