Discussion de forum
mikes
11-24-2023Disciple
Issues with texts not being delivered or being sent many times
We’ve been having a lot of problems with text messages either not being delivered, or being delivered multiple times, sometimes an hour after it was sent. Anyone else have issues?
Hello! We are sorry to hear that the problem persists on a recurring basis mikes . It would definitely be necessary to complete further verification with the assistance of our technical support. To this end, we have sent you a private message to collect your contact details have you called back. Thanks!
- mikesDisciple
I chatted with someone online and they suggested resetting networking settings. That didn't help.
- mikesDiscipleWe’re still having problems sending texts, it’s really annoying. Can’t get through to anyone on the chat. This’ll be the last Videotron contract we sign. We’ll pick someone better next time.
- PatrickMModerator - Solution Expert
Hello! We are sorry to hear that the problem persists on a recurring basis mikes . It would definitely be necessary to complete further verification with the assistance of our technical support. To this end, we have sent you a private message to collect your contact details have you called back. Thanks!