Discussion de forum
iPhone X Delivery Times
I ordered my phone on 4 November and has yet to arrive. Has anyone who ordered a iPhone X get their phones delivered? If I buy one off Apple.ca right now, it will be delivered on 11 December.
Hi Kango,
I understand your eagerness to get your new iPhone X. I can assure you that we are sending them to our clients as soon as we receive them from Apple in the order we received the pre-orders.
I wish I was able to tell you more, but that's all the information we have currently.
Thank you for your understanding!
If you want to talk about the specific situation in your account, I invite you to contact us by phone or chat here: http://www.videotron.com/residential/contact-us
Vincent Quigley
Your Community Manager
When will we be getting our phones?!
Hello Kango,
You will receive your iPhone X as soon as possible, but we still do not have a specific date to give you. Be assured that you will receive a call when we will have a delivery date for you.
Thank you and have a nice day!
- I’m sure there has to be a better answer than this canned response. When will there be a supply of the iPhone X? I would really like to get this phone before Christmas, especially if it will be available from apple directly by next week!
Why does every other provider have shorter delivery times?
If I ordered my phone last week from Apple, I’d have my phone by next week. I ordered my phone from you guys over a month ago!
Freedom Mobile offered iPhone pre-orders on November 24 and available in store on December 8.
What is Videotrons excuse? You had pre-orders almost a full month ahead of Freedom.
