Disable Call Forwarding:
Hope it helps
","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"228","postTime":"2018-07-13T10:24:05.986-04:00","lastPublishTime":"2018-07-13T10:24:05.986-04:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":312067},"placeholder":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:en/community:ogevo67675board:mobilephone-english/message:9400/message:9402","customFields":[]},"ForumReplyMessage:message:48550":{"__typename":"ForumReplyMessage","id":"message:48550","customFields":[],"revisionNum":1,"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"uid":48550,"author":{"__ref":"User:user:6037"},"readOnly":false,"repliesCount":5},"ForumReplyMessage:message:48562":{"__typename":"ForumReplyMessage","id":"message:48562","customFields":[],"revisionNum":2,"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"uid":48562,"author":{"__ref":"User:user:34779"},"readOnly":false,"repliesCount":2,"parent":{"__ref":"ForumReplyMessage:message:48550"},"replies":{"__typename":"MessageConnection","edges":[{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8b3wxMHwxNjowLDQxOjF8MQ","node":{"__ref":"ForumReplyMessage:message:48564"}}],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:6037":{"__typename":"User","id":"user:6037","deleted":false,"uid":6037,"login":"JulieL","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2018-03-26T16:53:44.253-04:00"}},"User:user:34732":{"__typename":"User","id":"user:34732","uid":34732,"login":"FBergeron","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2025-04-15T19:28:09.979-04:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://forum.videotron.com/t5/s/ogevo67675/m_assets/avatars/default/avatar-7.svg?time=0"},"rank":{"__ref":"Rank:rank:17"},"entityType":"USER","eventPath":"community:ogevo67675/user:34732"},"User:user:34779":{"__typename":"User","id":"user:34779","deleted":false,"uid":34779,"login":"Anita4","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2025-04-23T10:45:06.432-04:00"}},"ForumTopicMessage:message:48513":{"__typename":"ForumTopicMessage","uid":48513,"subject":"Hélix TV Enregistrements fonctinnalité","id":"message:48513","revisionNum":1,"repliesCount":9},"Conversation:conversation:48513":{"__typename":"Conversation","id":"conversation:48513","solved":false,"topic":{"__ref":"ForumTopicMessage:message:48513"},"lastPostingActivityTime":"2025-05-10T19:01:29.028-04:00","lastPostTime":"2025-05-10T19:01:29.028-04:00","unreadReplyCount":9},"ModerationData:moderation_data:48564":{"__typename":"ModerationData","id":"moderation_data:48564","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:48564":{"__typename":"ForumReplyMessage","uid":48564,"id":"message:48564","revisionNum":1,"author":{"__ref":"User:user:34732"},"readOnly":false,"repliesCount":1,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:television-divertissement"},"parent":{"__ref":"ForumReplyMessage:message:48562"},"conversation":{"__ref":"Conversation:conversation:48513"},"subject":"Re: Hélix TV Enregistrements fonctinnalité","moderationData":{"__ref":"ModerationData:moderation_data:48564"},"body":"On nous a expliqué que nous pouvions sélectionner sur la liste des filtres d’enregistrement : télévision, sports, films enfants. Ceci ne sépare pas les enregistrements par l’enregistreur initié, et en plus il faut le faire à chaque fois.
Après avoir visualisé toutes les possibilités ou astuces offerts il n’y a malheureusement pas d’autres alternatives adéquates en remplacement de la fonction enlevée récemment.
Avant l’enlèvement de l’option , il y avait une autre façon de procéder en allant dans les paramètres, onglet préférence générale, on pouvait mettre enregistrement sur le poste uniquement du téléviseur souhaité, cette fonction a aussi été enlevé, nous enlevant ainsi toute possibilité ou alternative.
La solution serait que Vidéotron remettre l’ancienne fonction qui permettait une façon plus agréable de gérer nos enregistrements quand on possède deux téléviseurs ou plus.
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J’ai oublié de dire qu’on nous a mentionné que la mise à jour enlevant cette fonction, se fait seulement sur 10% de la clientèle à la fois. Il y aura donc d’autres clients qui perdront cette fonctionnalité dans les prochains mois. Je crois que cette fonction est toujours disponible sur Hélix pour les nouveaux abonnés qui eux-aussi perdront la fonction lors de leur prochaine mise à jour.
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that said, conditional forwarding is call fowarding when you cannot answer the call... essentially it's there to forward the calls to your voicemail if you don't answer.
you can try to disable this and reenable it with these codes :
Call forward busy: *67# to turn it on, #67# to turn it off. To program the number, this is **67*(destination number)#
Call forward no reply: *61# to turn it on, #61# to turn it off. To program the number, this is **61*(destination number)#
Call forward not reachable (device turned off): *62# to turn it on, #62# to turn it off. To program the number, this is **62*(destination number)#
I don't know if you will be able to program a different number if you have voicemail enabled on your account.
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you won't be able to disable this message... a firmware update will be needed to disable it. Typically, I had this message on unlocked phone not bought with my provider...
that said, conditional forwarding is call fowarding when you cannot answer the call... essentially it's there to forward the calls to your voicemail if you don't answer.
you can try to disable this and reenable it with these codes :
Call forward busy: *67# to turn it on, #67# to turn it off. To program the number, this is **67*(destination number)#
Call forward no reply: *61# to turn it on, #61# to turn it off. To program the number, this is **61*(destination number)#
Call forward not reachable (device turned off): *62# to turn it on, #62# to turn it off. To program the number, this is **62*(destination number)#
I don't know if you will be able to program a different number if you have voicemail enabled on your account.
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