Discussion de forum
Videotronuser3
11-08-2022Initiate
Helix fi app
Hello, I had internet problems tonight, so I started messing around with my phone and checking Helix Fi app. Long story short, I paused my cell phone using my Helix Fi app. Now I cannot use my phon...
- 11-12-2022
Hello,
We would suggest you to contact our tech support concerning this situation if you didn't already. They will be able to check this with you, you can reach them by phone or chat at the following adress: « http://bit.ly/FB_Contact_Us »
Thanks,
habibishamal
02-09-2023Officer
Instead of using a cable Internet modem, Helix works with the Helix Fi gateway—both a router and a modem—running on our fibre Internet that offers an unlimited connection of unmatched performance to allow you to easily connect all your wireless devices to your home network.