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Early contract renewal, 0$ device balance
Hi All, I recently found out that I have a 0$ device balance, with 9 months left on my contract. (My plan was higher than the minimum required, by my conbtract). I was told by an agent at Videotr...
I never heard of this 0$ balance thing for any contract with Videotron.
What you have to pay back is very simple... it’s the rebate you got on the phone divided by 24 months X number of remaining months in your contract.
Usually if you renew within 3 months of the end of your contract, there’s no penalty.
So if you have a 318$ for 8 mints remaining, it essentially means that you got a rebate of $850 on a new device.
Check your contract... all details are there. If you don’t have a copy, you can request a copy to be sent by email.
What you have to pay back is very simple... it’s the rebate you got on the phone divided by 24 months X number of remaining months in your contract.
Usually if you renew within 3 months of the end of your contract, there’s no penalty.
So if you have a 318$ for 8 mints remaining, it essentially means that you got a rebate of $850 on a new device.
Check your contract... all details are there. If you don’t have a copy, you can request a copy to be sent by email.
I'm curious to know, has the phone always been on the same file or did it move from one files to an other?
