Discussion de forum
Any experience with videotron?
I'm now with Rogers my plan is canada wide call and text and 8 GB for 62$ I'm thinking of going with videotron as i feel that their prices are cheaper, but I'm not sure how their network is doing. ...
The network is good. The prices are indeed cheaper. But be ready to have a terrible customer service. It is 100% different from Rogers. At Videotron they very often rude and ignorant. And very often won’t be able to resolve your issue within one call.
Hi Svt,
Curious to know why to say that. We pride ourself in our excellent (award-winning even) customer service.
If there's a issue that wasn't resolved properly, I'm sure we can look into that for you and make sure you are satisfied.
Thank you and have a nice day!
Vincent Quigley
Your Community Manager
