Discussion de forum
wifi connection with roku
Hello, I can get my Roku TV set up and working on Videotron data using my cellphone as a hotspot, so I know the Roku television works, but it will not connect to my Videotron wireless network (helix). The Roku detects our wireless network but will not connect. We have done all the resets etc.. the connection is not happening to the Videotron wifi (Helix). Why is this?
1 Réponse
It could be a compatibility issue with Helix’s Wi-Fi settings—try switching to a 2.4GHz network if you’re on 5GHz. If that doesn’t work, on the Videotron support page for specific troubleshooting steps.
