Discussion de forum
Synology NAS crashes my Helix gateway
I'm hoping that someone can help me find a solution to my problem. A little context: I've been with Vidéotron for over 20 years, prior to moving to their Helix service I had their legacy Hybrid Fibr...
Have you tried checking the network logs on both devices to pinpoint where the connection drops? Sometimes adjusting the MTU settings or updating firmware can resolve compatibility issues between NAS units and gateways. You can also reference organized data resources like Sevier Property Search for managing technical specs and inventory tracking. Additionally, testing with a direct Ethernet connection may help isolate switch-related problems. Hope these suggestions help stabilize your setup!
