Discussion de forum
Not getting the upload speed I’m supposed to have
I have the helix 400mbps download and 50mbps upload speed I recently connected my modem directly to my PS5 with Ethernet cable and for some reason I’m getting my download speeds but my uplod speeds fl...
Hi! We suggest testing another device to the modem/gateway directly and do another speed test to see if the upload speed is reached properly. In any case, if you would like some help with verifying the signal quality at home, we invite you to contact our technical support; https://videotron.com/en/contact-us
Have a nice day!
