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Avatar de Rezosh
Rezosh
Initiate
09-26-2019
Résolu

How to login to helix fi gateway?

Hello I'm trying to figure out what the default password for the helix fi gateway is? I know the page is 10.0.0.1 but ive tried several logins with no success
  • Avatar de Kira
    Kira
    09-27-2019
    Rezosh wrote:

    Hello I'm trying to figure out what the default password for the helix fi gateway is? I know the page is 10.0.0.1 but ive tried several logins with no success

    ID : admin

    PW : password

Avatar de Thom
Thom
Initiate
06-06-2021
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Hi, 

so I do not want to reset my helix born to just reset the password.

is there Another way to do it ?

Avatar de JFrancoisD
JFrancoisD
Moderator - Solution Expert
06-08-2021
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Greetings, 

 

The admin password of the Helix Gateway can only be reset by resetting the Gateway itself. 

 

Note that most settings, including the SSID and WPA Key, can be modified using the Helix-Fi web/mobile app, which does not require logging on the Gateway but on your Helix account instead. 

 

I hope this helps!

 

 

-JFrancoisD

  • Avatar de Thom
    Thom
    Initiate
    06-08-2021
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    Okay thanks. But I found my password I just didint remember that I changed the password