Discussion de forum
MarcinRak
03-01-2024Chevalier
can't access bing.com
I have a strange issue: 90% of the time I can't access bing.com when on videotron's helix wifi. It happens on all devices connected to my wifi. If I switch my cellphone to use telus's network, al...
Thom
06-06-2021Initiate
Hi,
so I do not want to reset my helix born to just reset the password.
is there Another way to do it ?
JFrancoisD
08-06-2021Moderator - Solution Expert
Greetings,
The admin password of the Helix Gateway can only be reset by resetting the Gateway itself.
Note that most settings, including the SSID and WPA Key, can be modified using the Helix-Fi web/mobile app, which does not require logging on the Gateway but on your Helix account instead.
I hope this helps!
-JFrancoisD