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Avatar de Kevin012994
Kevin012994
Initiate
04-09-2019

DNS problem

It says that i am unable to connect to the dns server. I did everything reset rooter Reset pc Manually changed dns Nothing works... (also im in terrebonne we are having a big electric outage aroun...
  • Avatar de PatrickM
    04-13-2019

    Hi Kevin012994!

     

    I hope the problem was resolved since your original post. Since we have no access to your account and services on the forums, we suggest to contact our technical support service by phone or chat right away whenever you encounter this kind of problem. One of our representatives will be able to make the appropriate verifications.

     

    In addition, a notice will be present to inform you that we are aware of technical difficulties in your area when you try to reach us.

     

    You will find information on how to reach technical support at the following address :  < http://www.videotron.com/contact-us >.

     

    Cheers!