call forwarding

In that case, here is what you could do:

1- Connect yourself to your HelixFi mobile application.

2- Click on the Network tab.

3- On top of the app, click on the pen

4- You should be able to put a checkmark in Use different names and passwords for 2.4 and 5 GHz WiFi.

5- Name each network differently and put a password too. Do not forget to Apply Changes.

6- You should be able to connect manually to the network of your choice and see if everything is more stable.

Have a good day!