Helix TV Issue "Channel Temporarily Unavailable"
I have always had this issue, but disregarded it because I didn't watch too much TV. However, now that the Olympics are on, I've been watching much more often. The issue I'm experiencing is that every time I watch Helix TV, after a few minutes, the three dots appear on the screen as if it's loading something. After sometime, the error message shows up "This channel is temporarily unavailable". While this is happening, I can hear the sound of the channel in the background, and can change channels, but I can't see anything except the 3 dots. Clicking "Try Again" or "Cancel" does not do anything. Guide still works and the Helix button brings up the menu, but when anything is selected, it just shows the 3 dots loading. The only thing that fixes this is to unplug the box and plug it back in, but then after a few minutes the problem starts up again. I have tried changing HDMI cables, changing the Helix box from the old (Gen 1) to the more recent (Gen 2), but still am having the same problem. Please see the screenshot for a better understanding. Has anyone experienced this before, and if so, what was the solution?
Questions about Crave
Hi, I have a few questions about Crave. My understanding is that this is a streaming provider other than Videotron, right? If I want to watch something on Crave I have to logon to a Crave site, right? Are there requirements for Videotron members to subscribe to Crave? As Videotron members, do we get a discount subscribing to Crave? To people watching Crave, how is it? Not worth it because its mostly old new shows Takes months before something new shows up Kind of interesting to watch New stuffs on it but not as much as Netflix nor Amazon Prime Totally worth it Is there a way to see Crave's schedule to get an idea on what kind of show/movies they have? Personnaly, from the adds on Videotron TV mentionning Crave, I have seen only one show that I would be interesting to see. The others did not interest me.
Helix Tv App Samsung TV Issue
Has anyone on a new samsung tv recently have their Helix TV app show a black screen only when you try to access the app. I know it's not the TV I tried everything possible. Something is going on with the app on thr samsung tv. Anyone else having this issue? It caused me to miss the first period of the hockey game tonight and had to watch the rest on my phone.
