Aller au site de Vidéotron

Le forum de Vidéotron s'est refait une beauté! Découvrez les nouveautés.

pods

3 Sujets

Helix Pod 2.0 connect hardwired (Backhauk)
Videotron indicates that Hardwiring the POD to the main Helix unit is not possible. I have read that the originator of the pods HomePass/Plume have that ability; however the other main user of these in the US Comcast does not (however it is supposedly in their roadmap). Will Videotron implement this feature? I understand the Mesh concept to most people it is acceptable, however there are many that need to hardwire due to physical restrictions. For these to be true Access Points Videotron needs to implement the feature to hardwire the PODs to the main unit. Thank you.
Résolu
ajefferson
08-11-2021 Endroit Internet & Telephony
5,3 kVues
0like
2Commentaires
Helix Signal Stength & Pods
I'm thinking of upgrading to Helix. Currently, I have Illico. I have a 2-story house with basement. My current Wi-Fi setup includes an Apple Airport Extreme located on the 2nd floor with 3 Airport Express extenders: one on the main floor (garage), basement and my pool cabana (all hardwired Ethernet). I get perfect signal no matter where I am, even in my back yard. My cable modem and Videotron router are in the basement. Unless I run an Ethernet line to my main floor, the only spot for the Helix gateway is on the 2nd floor (where my current Wi-Fi router is) or in the basement. I do not have an Ethernet line on the main floor inside the house. I'm concerned about signal strength if the gateway is in the basement or on 2nd floor. I understand that I can buy these "pods". Do these pods serve the same purpose as the Airport Express? Do they boost the signal? I read that they do not provide the same speed as the gateway. Is that true? I can hardwire each pod to an Ethernet connection. Would I be compromising speed? If I were to run an Ethernet cable to my family room and put the gateway centrally located on the main floor, will that be strong enough on its own to provide good signal strength for my entire house (+basement) and back yard? I will have an a TV and a Helix terminal on every floor.
Résolu
rpridham
10-01-2021 Endroit TV & Entertainment
3,8 kVues
0like
1Commentaire
Activation Helix Pods
lors de mon dernier appel pour avoir de l'aide avec l'activation de nous Helix Pod, on ma informé qu'il y avait une billet ouvert a l'ingénierie depuis le 8 novembre 2022 relativement avec un problème général avec l'activation des Helix Pods. est ce possible d'avoir un un suivi sur ledit billet? je suis toujours incapable d'activer mon pod. quelques-un d'autre a le meme problème?
Gbrasseur
11-15-2022 Endroit Internet et Téléphonie
1,4 kVues
0like
1Commentaire