TV by Videotron: Something for everyone
Have you ever scrolled through the entire TV schedule without finding anything that really tempts you? Those fruitless searches can be frustrating, especially when you were hoping to unwind after a long day. Don’t spend the entire evening watching news: Videotron offers a vast selection of TV channels and plans so you can enjoy content that suits you, based on your interests. Made-to-measure plans Everyone’s different and has different preferences. Videotron offers a wide selection of TV content for every taste. Whether you like to watch sports, movies, TV series, travel shows, or anything else, our TV channels give you exactly what you’re looking for. Having a custom package is like being a kid in a candy store: so many delicious choices! Why settle for a prepackaged assortment containing some candies you don’t like when you can pick and choose exactly what you want and be completely satisfied? Your onlydilemma will be figuring out what to watch tonight! Types of plans available With Helix TV Seven TV plans are available, plus three TV App plans. To the TV Basic service plan (which includes 23 HD channels, including all the general Canadian channels), you can add a selection of 5, 10, or 15 Popular channels of your choice, or go with the Sports option, which lets you add 10, 15, or 25 Sports or Popular channels of your choice. And you also have access to a host of integrated apps, such as Netflix, Prime Video, YouTube, ICI TOU.TV, etc. And for dessert? À la carte channels! Enjoy complete flexibility and freedom of choice! To the plan you choose, you can add other channels you like from the Premium and Other Specialities channels to your plan, such as Club illico and Vrai, which offer exclusive original Québec productions and international hits. What if I change my mind? You can change your channel selection at any time, but you should know that any newly added channel must be kept for at least 30 days before it can be changed again. You can easily make the change online. Learn how to change your channel selection.
Why isn't "The Daily Show" available on the Videotron Helix CTV Comedy Channel line-up?
I subscribe to the CTV Comedy Channel through Videotron (Helix) and would like to watch the Daily Show with Jon Stewart but it doesn't appear in the line-up. When I was with Bell (Fibe) it was available, why isn't it through Videotron?
Package Channels
I have been on the phone with customer service three or, four times now about my channel line up. Although, I am supposed to be able to change my channel line up once every 30 days, on my TV and in my customer center, I have not been able to do so. Any link that I click on leads me to an error page with a message to call and so I have called ....... and called ...... So, BBC Canada is no longer available and apparently, a random channel replaced it in my package. I want to switch out that random channel with Starz. I have asked if this is a premium channel and I was told not. The reps that I have spoken with say, give it time. They call me back and it's still not working. They call back again, and again, it's still not working. I was told I would have another call back yesterday. Never received it. Is there anyway to fix this issue myself?
Request to get GO Apps for Helix users
I switched from bell to videotron, with the promise to have a better experience. The internet so far is great, no complaints, also the tv system works really good. But I have another tv with an Apple TV and I was surprised to see that none of the apps work with videotron/helix (ctv, citytv, global, fx) on bell I used to have them for free, given that I have them on my channels choices. It’s also not available a Helix app for the Appletv, and the iPhone app doesn’t allow to airplay the content.
Signing into TV channel apps on Fire TV brings up traditional videotron logins
Hello, I'm a Helix subscriber. I also own a few Amazon Fire TV devices. They offer several channels apps that have some free content but most of the content you must sign in. For example, to sign in to Global TV app, they ask you to go to a Globaltv site, enter a code, and then a selection appears asking who is your provider. I select Videotron and it takes me to a traditional videotron login page (not Helix). My email and password do not work there. CTV app doesn't even offer Videtron as a provider. So, what are you doing to fix this ? thanks Joe
AMC on demand
I notice that AMC's on demand content is no longer being upchated. Also, Videotron is not available as a login option on their app. Look, I get that Videotron has a smaller English audience and that AMC's demands are probably out of proportion to the number of consumers you have. However, it would have been REALLY NICE if we had known that our on-demand access was going to be cut off so we could have programmed our PVR's ahead of time. Thank you.
