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depuis ‎15-05-2017
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Re: Wifi Hotspot
 I sure can help! Which Android phone do you have @armin8 ? We have a great support section with interactive demos. Here's an example of how to turn on your WiFi Hotspot on a Samsung Galaxy S7: https://videotron.tmtx.ca/en/topic/samsung_galaxys7/creating_a_portable_wifi_hotspot.html For any other device, you can find it on our website following this link: http://support.videotron.com/residential/mobile/devices Be sure to click on <Interactive Demos> where you can search for Hotspot. Hope that answers your question
Re: Samsung S6 Android update
Hi Cheerful, great question! We love when our handset manufacturers update our Android devices to the latest operating system (Marshmallow, Nougat and the upcoming O) so that we may benefit from the latest features from Google. Before we allow the udpate to roll-out to our users we test the devices with these proposed updates so that we may flag bugs or errors associated with the update. Release timelines used to vary because carriers had different variants of the same commercial device which matched the carrier's network specification. These days newer devices launched in Canada are all the same regardless of the carrier (no more variants). So once all the bugs and errors have been fixed in the validation stage of the update, the carrier then gives the manufacturers the go-ahead to release the update. For those newer devices, the updates normally roll-out for all canadian carriers at the same time ( set by the manufacturers)